ftrack Outage History

ftrack is up right now

There were 2 ftrack outages since February 3, 2026 totaling 11h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ftrack.com

Major February 6, 2026

Issues with email dleivery

Detected by Pingoru
Feb 06, 2026, 09:05 AM UTC
Resolved
Feb 06, 2026, 06:15 PM UTC
Duration
9h 9m
Affected: Hosted applicationsmailgun APImailgun SMTPmailgun Outbound Delivery
Timeline · 4 updates
  1. investigating Feb 06, 2026, 09:05 AM UTC

    We are currently experiencing issues with emails not being delivered to some email domains. During this time, you might experience emails from ftrack not being delivered. If this is causing any access or operational issue to you, please reach out to support so we can work out a solution while the issue is being mitigated.

  2. investigating Feb 06, 2026, 09:07 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 06, 2026, 09:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 06, 2026, 06:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 3, 2026

Issues with processing events in US region

Detected by Pingoru
Feb 03, 2026, 02:14 PM UTC
Resolved
Feb 03, 2026, 04:48 PM UTC
Duration
2h 34m
Affected: Hosted applications
Timeline · 4 updates
  1. investigating Feb 03, 2026, 02:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 03, 2026, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 03, 2026, 02:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 03, 2026, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

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