Resolved after 33 minutes, affecting Frontify SelfService Application - DataCenter US, on March 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Frontify SelfService Application - DataCenter US
Update timeline
- identified Mar 12, 2026, 02:34 PM UTC
We are currently experiencing degraded performance on the Self-Service environment. Our team is actively investigating the root cause and working to restore stability as quickly as possible. At this stage, the impact is limited to the Self-Service environment; Enterprise customers remain operational.
- monitoring Mar 12, 2026, 03:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 12, 2026, 03:07 PM UTC
This incident has been resolved.
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