Freshworks CRM incident

Degraded Performance

Resolved after 40 minutes, affecting Chat, on May 28, 2021.

resolved May 28, 2021, 10:00 AM UTC

Our engineering team has confirmed that, the CRM new customers are able to signup now.

Started
May 28, 2021, 09:20 AM UTC
Resolved
May 28, 2021, 10:00 AM UTC
Duration
40m
Detected by Pingoru
May 28, 2021, 09:20 AM UTC

Affected components

Chat

Update timeline

  1. investigating May 28, 2021, 09:20 AM UTC

    CRM customers are facing issue with the Freshchat new signups. Our engineering team is working towards the resolution. Follow for more updates

  2. resolved May 28, 2021, 10:00 AM UTC

    Our engineering team has confirmed that, the CRM new customers are able to signup now.

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