Freshworks CRM incident

Degraded Performance

Resolved after 1 hour 37 minutes, affecting Reports and Reports and 1 more, on June 30, 2021.

investigating Jun 30, 2021, 08:07 PM UTC

The issue with analytics data sync has been fixed now. Our engineering team is closely monitoring the same.

Started
Jun 30, 2021, 06:30 PM UTC
Resolved
Jun 30, 2021, 08:07 PM UTC
Duration
1h 37m
Detected by Pingoru
Jun 30, 2021, 06:30 PM UTC

Affected components

ReportsReportsReportsReports

Update timeline

  1. investigating Jun 30, 2021, 06:30 PM UTC

    We are currently facing issues with Analytics data sync and hence customers may notice delays with the same. Further updates to follow.

  2. investigating Jun 30, 2021, 08:07 PM UTC

    The issue with analytics data sync has been fixed now. Our engineering team is closely monitoring the same.

  3. resolved Jul 01, 2021, 06:13 AM UTC

    The incident has been resolved

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