Resolved after 1 hour 19 minutes, affecting Web app and Incoming email and 1 more, on January 3, 2022.
The issues are fixed and the services are working fine in AU region. We are closely monitoring it.
Affected components
Web appIncoming emailOutgoing emailPhoneChatFreddy AI AgentWeb form trackingIntegrationsMarketplaceReports
Update timeline
- investigating Jan 03, 2022, 04:05 PM UTC
We are facing a network connectivity issue in our servers which is causing downtime for Freshsales in AU region. We are working to resolve it at the earliest; Updates to follow
- resolved Jan 03, 2022, 05:24 PM UTC
The issues are fixed and the services are working fine in AU region. We are closely monitoring it.
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