Resolved after 38 minutes, affecting Web app and Incoming email and 1 more, on May 20, 2022.
We were facing a network connectivity issue in our servers causing downtime for Freshsales in the US region between 9.30 AM to 10.18 AM IST. The issue is resolved now and all our operations are back to normal.
Affected components
Web appIncoming emailOutgoing emailPhoneChatFreddy AI AgentIntegrationsMarketplaceReportsFreddy AI/ML
Update timeline
- investigating May 20, 2022, 04:10 AM UTC
We were facing a network connectivity issue in our servers causing downtime for Freshsales in the US region between 9.30 AM to 10.18 AM IST. The issue is resolved now and all our operations are back to normal.
- resolved May 20, 2022, 04:48 AM UTC
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