Resolved after 1 hour 17 minutes, affecting Web app and Incoming email and 1 more, on August 18, 2022.
Our Engineering team has fixed the issue and all services are back to normal. We will continue to monitor.
Affected components
Web appIncoming emailOutgoing emailPhoneChatFreddy AI AgentIntegrationsMarketplaceReportsFreddy AI/ML
Update timeline
- investigating Aug 18, 2022, 05:23 AM UTC
Team, currently we are facing some issues with our application servers. Customers may observe errors in using the application. Our Engineers are working on it and will keep our customers posted on the progress.
- resolved Aug 18, 2022, 06:40 AM UTC
Our Engineering team has fixed the issue and all services are back to normal. We will continue to monitor.
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