Resolved after 50 minutes, affecting Web app and Incoming email and 1 more, on October 6, 2022.
The issue is resolved now and customers should be able to access the application.
Affected components
Web appIncoming emailOutgoing emailPhoneChatFreddy AI AgentWeb form trackingIntegrationsMarketplaceReports
Update timeline
- investigating Oct 06, 2022, 08:47 AM UTC
We are experiencing an outage in AUS region which will make our customer unable to access the application. Our best minds are looking into the situation now and we will be providing updates as we make progress.
- resolved Oct 06, 2022, 09:37 AM UTC
The issue is resolved now and customers should be able to access the application.
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Amazon Web Services