Resolved after 1 hour 37 minutes, affecting Web app and Incoming email and 1 more, on January 10, 2023.
The issues is now resolved by our engineering team and the customers will be able to access the portal without any issues. Please be informed that we monitoring the applications.
Affected components
Web appIncoming emailOutgoing emailPhoneChatFreddy AI AgentIntegrationsMarketplaceReportsFreddy AI/ML
Update timeline
- investigating Jan 10, 2023, 02:03 PM UTC
We are facing issues loading the product. Our best minds are on top of it. Updates to follow.
- resolved Jan 10, 2023, 03:40 PM UTC
The issues is now resolved by our engineering team and the customers will be able to access the portal without any issues. Please be informed that we monitoring the applications.
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