Freshworks CRM incident

The Marketplace for CRM is down

Resolved after 9 hours 19 minutes, affecting Marketplace and Marketplace and 1 more, on January 19, 2023.

resolved Jan 20, 2023, 12:21 AM UTC

The issue has been identified and resolved by our engineering team, now apps should be able to access via marketplace.

Started
Jan 19, 2023, 03:02 PM UTC
Resolved
Jan 20, 2023, 12:21 AM UTC
Duration
9h 19m
Detected by Pingoru
Jan 19, 2023, 03:02 PM UTC

Affected components

MarketplaceMarketplaceMarketplaceMarketplace

Update timeline

  1. investigating Jan 19, 2023, 03:02 PM UTC

    We are facing issues in serving Apps via marketplace. Our team is actively working on this to get it rectified as soon as possible.

  2. resolved Jan 20, 2023, 12:21 AM UTC

    The issue has been identified and resolved by our engineering team, now apps should be able to access via marketplace.

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