Freshworks CRM incident

Degraded Performance

Resolved after 3 hours 35 minutes, affecting Marketplace and Marketplace and 1 more, on May 4, 2023.

resolved May 04, 2023, 01:20 PM UTC

Performance issues has been resolved. Services are running fine. We are closely monitoring it.

Started
May 04, 2023, 09:45 AM UTC
Resolved
May 04, 2023, 01:20 PM UTC
Duration
3h 35m
Detected by Pingoru
May 04, 2023, 09:45 AM UTC

Affected components

MarketplaceMarketplaceMarketplace

Update timeline

  1. investigating May 04, 2023, 09:45 AM UTC

    We are facing the degraded performance with our application, Which impacts Delivery of events will be delayed for all the products, External event/Webhook calls will not work , App installation & un-Installation has impact.

  2. resolved May 04, 2023, 01:20 PM UTC

    Performance issues has been resolved. Services are running fine. We are closely monitoring it.

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