Resolved after 8 hours 28 minutes, affecting Freddy AI Agent and Third Party Services and 1 more, on November 15, 2023.
A fix has been identified by Meta and is in the process of being rolled out, we will provide more update soon.
Affected components
Freddy AI AgentThird Party ServicesFreddy AI AgentThird Party ServicesFreddy AI AgentThird Party ServicesFreddy AI AgentBilling
Update timeline
- investigating Nov 15, 2023, 07:00 PM UTC
We're facing issues with replying to FB DMs due to an ongoing outage on Meta's end. We're monitoring this closely. More updates to follow.
- investigating Nov 16, 2023, 03:15 AM UTC
A fix has been identified by Meta and is in the process of being rolled out, we will provide more update soon.
- resolved Nov 16, 2023, 03:28 AM UTC
The issue has been resolved at Meta end. Thanks for your patience.
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