Resolved after 1 hour 22 minutes, affecting Chat and Chat and 1 more, on December 12, 2023.
The issue with our third-party provider has been fixed and the services is functioning normally at this time
Affected components
ChatChatChatChat
Update timeline
- investigating Dec 12, 2023, 01:36 AM UTC
We are currently facing delay in incoming/outgoing SMS , Calls & SMS campaigns. We are closely working with our third-party service to resolve the issue.
- resolved Dec 12, 2023, 02:58 AM UTC
The issue with our third-party provider has been fixed and the services is functioning normally at this time
Your product runs on more than Freshworks CRM
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services