Resolved after 12 minutes, affecting Chat, on February 29, 2024.
Our best minds have identified the issue and a fix has been deployed , the services are back to normal and working as expected
Affected components
Chat
Update timeline
- investigating Feb 29, 2024, 02:23 PM UTC
We were experiencing issues while trying to access the Freshchat Agent Portal in the accounts hosted on our EU data center.
- resolved Feb 29, 2024, 02:36 PM UTC
Our best minds have identified the issue and a fix has been deployed , the services are back to normal and working as expected
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