Resolved after 1 hour 6 minutes, affecting Chat, on April 16, 2024.
Our systems have returned to normal, and real-time updates on the agent view are operating smoothly. We're closely monitoring the situation. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 16, 2024, 02:05 PM UTC
We're seeing reports of degraded service for some of our users. Our engineering team is working to have this up and running at the earliest. Further updates to follow.
- investigating Apr 16, 2024, 02:35 PM UTC
Our brightest minds are working on the issue more, updates to follow.
- resolved Apr 16, 2024, 03:12 PM UTC
Our systems have returned to normal, and real-time updates on the agent view are operating smoothly. We're closely monitoring the situation. Thank you for your patience.
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