Resolved after 17 minutes, affecting Chat, on May 21, 2024.
We were experiencing issues with slowness in Freshchat inbox and the agent replies were delayed . Our engineering teams have narrowed down the issue and currently the application is recovered and back to normalcy
Affected components
Chat
Update timeline
- investigating May 21, 2024, 02:35 PM UTC
We were experiencing issues with slowness in Freshchat inbox and the agent replies were delayed . Our engineering teams have narrowed down the issue and currently the application is recovered and back to normalcy
- resolved May 21, 2024, 02:52 PM UTC
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