Freshworks CRM incident

Message delivery issue with Meta channels.

Resolved after 3 hours 2 minutes, affecting Chat and Chat and 1 more, on December 11, 2024.

resolved Dec 11, 2024, 09:00 PM UTC

Messaging disruptions has been resolved and Meta's messaging platforms are now functioning normally for sending and receiving conversations.

Started
Dec 11, 2024, 05:58 PM UTC
Resolved
Dec 11, 2024, 09:00 PM UTC
Duration
3h 2m
Detected by Pingoru
Dec 11, 2024, 05:58 PM UTC

Affected components

ChatChatChatChat

Update timeline

  1. investigating Dec 11, 2024, 05:58 PM UTC

    Meta is currently experiencing technical difficulties. The Meta team is actively investigating and working to resolve the issue. Users who rely on Meta's messaging platforms for sending and receiving messages may experience disruptions in service. For the latest updates and more detailed information about the situation, please check the official Meta status page at https://metastatus.com/.

  2. resolved Dec 11, 2024, 09:00 PM UTC

    Messaging disruptions has been resolved and Meta's messaging platforms are now functioning normally for sending and receiving conversations.

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