Freshworks CRM incident

Degraded Performance in Freshworks CRM

Resolved after 3 minutes, affecting Integrations and Reports and 1 more, on July 21, 2026.

resolved Jul 21, 2026, 03:17 PM UTC

The issue has been resolved. We will continue to monitor it to ensure stability.

Started
Jul 21, 2026, 03:14 PM UTC
Resolved
Jul 21, 2026, 03:17 PM UTC
Duration
3m
Detected by Pingoru
Jul 21, 2026, 03:14 PM UTC

Affected components

IntegrationsReportsSearchCPQAnalyticsWorkflows

Update timeline

  1. investigating Jul 21, 2026, 03:14 PM UTC

    We are currently investigating reports of performance degradation issue. Our team is actively looking into the root cause. You may experience unexpected behaviour or delays while using the platform. We will post another update soon.

  2. resolved Jul 21, 2026, 03:17 PM UTC

    The issue has been resolved. We will continue to monitor it to ensure stability.

Your product runs on more than Freshworks CRM

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →