Resolved after 12 minutes, affecting Web app and Chat and 1 more, on August 4, 2026.
Our engineering team has identified and fixed the issue and all services are back to normal
Affected components
Web appChatFreshmarketerWorkflows
Update timeline
- investigating Aug 04, 2026, 08:39 PM UTC
All contact and sales account crud operations got failed. Our engineering team is working on it with high priority and we will keep you posted with further updates.
- resolved Aug 04, 2026, 08:51 PM UTC
Our engineering team has identified and fixed the issue and all services are back to normal
Your product runs on more than Freshworks CRM
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.