FreedomPay incident

Alert: Global Blue - Currency Select - Australia Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on December 15, 2025 affecting Global Blue - Currency Select - Australia, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 03:17 PM UTC
Resolved
Dec 15, 2025, 03:39 PM UTC
Duration
21m
Detected by Pingoru
Dec 15, 2025, 03:17 PM UTC

Affected components

Global Blue - Currency Select - Australia

Update timeline

  1. investigating Dec 15, 2025, 03:17 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Dec 15, 2025, 03:39 PM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.