FreedomPay experienced a minor incident on September 30, 2026 affecting Worldpay Vantiv, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Worldpay Vantiv
Update timeline
- investigating Sep 30, 2026, 05:58 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay Vantiv. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Sep 30, 2026, 06:01 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay Vantiv relationship manager.