FreedomPay incident

Alert: Visa Cardinal Commerce 3D Secure Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on September 15, 2026 affecting Freeway and Hosted Payment Controls and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 06:11 PM UTC
Resolved
Sep 15, 2026, 06:37 PM UTC
Duration
25m
Detected by Pingoru
Sep 15, 2026, 06:11 PM UTC

Affected components

FreewayHosted Payment ControlsVisa Cardinal Commerce 3D SecureHosted Payment PageHPX

Update timeline

  1. investigating Sep 15, 2026, 06:11 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Visa Cardinal Commerce 3D Secure. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Sep 15, 2026, 06:37 PM UTC

    Transaction processing has returned to normal and all issues have been resolved.