FreedomPay experienced a minor incident on September 15, 2026 affecting Freeway, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Freeway
Update timeline
- investigating Sep 15, 2026, 11:32 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Sep 15, 2026, 11:39 AM UTC
Transaction processing has returned to normal and all issues have been resolved.