FreedomPay incident

Alert: Network International - MEA Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on January 1, 2026 affecting Network International - MEA, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2026, 12:25 PM UTC
Resolved
Jan 01, 2026, 12:38 PM UTC
Duration
13m
Detected by Pingoru
Jan 01, 2026, 12:25 PM UTC

Affected components

Network International - MEA

Update timeline

  1. investigating Jan 01, 2026, 12:25 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Jan 01, 2026, 12:38 PM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.