FreedomPay incident

Alert: De Lange Landen Processing Platform Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on January 10, 2026 affecting De Lange Landen Processing Platform, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2026, 03:14 PM UTC
Resolved
Jan 10, 2026, 06:17 PM UTC
Duration
3h 3m
Detected by Pingoru
Jan 10, 2026, 03:14 PM UTC

Affected components

De Lange Landen Processing Platform

Update timeline

  1. investigating Jan 10, 2026, 03:14 PM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with De Lange Landen Processing Platform. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. monitoring Jan 10, 2026, 04:07 PM UTC

    FreedomPay is in contact with De Lange Landen Processing Platform and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

  3. resolved Jan 10, 2026, 06:17 PM UTC

    transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your De Lange Landen Processing Platform relationship manager.