FreedomPay incident

Alert: Barclays Payments Europe Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on January 27, 2026 affecting Barclays Payments Europe, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 10:11 AM UTC
Resolved
Jan 27, 2026, 10:31 AM UTC
Duration
19m
Detected by Pingoru
Jan 27, 2026, 10:11 AM UTC

Affected components

Barclays Payments Europe

Update timeline

  1. investigating Jan 27, 2026, 10:11 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Barclays Payments Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. monitoring Jan 27, 2026, 10:16 AM UTC

    FreedomPay is in contact with Barclays Payments Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

  3. resolved Jan 27, 2026, 10:31 AM UTC

    transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Barclays Payments Europe relationship manager.