FreedomPay incident

Alert: Global Blue - Currency Select - Australia Processing Issues

Critical Resolved View vendor source →

FreedomPay experienced a critical incident on July 12, 2026 affecting Global Blue - Currency Select - Australia, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 02:55 AM UTC
Resolved
Jul 12, 2026, 03:08 AM UTC
Duration
13m
Detected by Pingoru
Jul 12, 2026, 02:55 AM UTC

Affected components

Global Blue - Currency Select - Australia

Update timeline

  1. investigating Jul 12, 2026, 02:55 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Jul 12, 2026, 03:08 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.