FreedomPay incident
Alert: Worldpay's Worldwide Payment Gateway - WPG Processing Issues
FreedomPay experienced a minor incident on June 23, 2026 affecting Worldpay's Worldwide Payment Gateway - WPG, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2026, 07:41 PM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay's Worldwide Payment Gateway - WPG. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- monitoring Jun 23, 2026, 07:48 PM UTC
FreedomPay is in contact with Worldpay's Worldwide Payment Gateway - WPG and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
- resolved Jun 23, 2026, 08:37 PM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay's Worldwide Payment Gateway - WPG relationship manager.