FreedomPay experienced a minor incident on June 16, 2026 affecting FEXCO, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
FEXCO
Update timeline
- investigating Jun 16, 2026, 01:10 PM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with FEXCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- monitoring Jun 16, 2026, 01:40 PM UTC
FreedomPay is in contact with FEXCO and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.
- resolved Jun 16, 2026, 02:13 PM UTC
Transaction processing has returned to normal and all issues have been resolved.