FreedomPay incident

Alert: Mastercard TSPI Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on June 9, 2026 affecting TSPI, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 09:24 AM UTC
Resolved
Jun 09, 2026, 10:57 AM UTC
Duration
1h 33m
Detected by Pingoru
Jun 09, 2026, 09:24 AM UTC

Affected components

TSPI

Update timeline

  1. investigating Jun 09, 2026, 09:24 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Mastercard TSPI. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. monitoring Jun 09, 2026, 10:01 AM UTC

    FreedomPay is in contact with Mastercard TSPI and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

  3. resolved Jun 09, 2026, 10:57 AM UTC

    Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Mastercard TSPI relationship manager.