Frame.io incident

Collection Viewing Outage

Major Resolved View vendor source →

Frame.io experienced a major incident on July 28, 2026 affecting next.frame.io (V4), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 04:49 PM UTC
Resolved
Jul 28, 2026, 05:24 PM UTC
Duration
34m
Detected by Pingoru
Jul 28, 2026, 04:49 PM UTC

Affected components

next.frame.io (V4)

Update timeline

  1. investigating Jul 28, 2026, 05:14 PM UTC

    Users were unable to view collections and some UI affordances were displayed incorrectly on the site,

  2. monitoring Jul 28, 2026, 05:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 28, 2026, 05:24 PM UTC

    This incident has been resolved.