Frame.io incident

Degraded software performance

Major Resolved View vendor source →

Frame.io experienced a major incident on November 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 08:38 PM UTC
Resolved
Nov 07, 2025, 08:38 PM UTC
Duration
—
Detected by Pingoru
Nov 07, 2025, 08:38 PM UTC

Update timeline

  1. resolved Nov 07, 2025, 08:57 PM UTC

    Some users experienced errors and higher than normal latency while using Frame.io. Including loading pages, fetching projects/assets, and performing certain actions. Our team was able to mitigate the issue and restore service.