Frame.io incident

Degraded Performance

Major Resolved View vendor source →

Frame.io experienced a major incident on March 17, 2026 affecting next.frame.io (V4) and app.frame.io (LEGACY) and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 03:51 PM UTC
Resolved
Mar 17, 2026, 04:22 PM UTC
Duration
31m
Detected by Pingoru
Mar 17, 2026, 03:51 PM UTC

Affected components

next.frame.io (V4)app.frame.io (LEGACY)Developer PlatformMedia Processingblog.frame.iosupport.frame.io

Update timeline

  1. investigating Mar 17, 2026, 03:51 PM UTC

    We're experiencing degraded performance

  2. monitoring Mar 17, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 17, 2026, 04:22 PM UTC

    This incident has been resolved.