Fourth experienced a major incident on September 3, 2026 affecting Fuego App, lasting 13h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 05:22 PM UTC
We are aware of an issue affecting Fuego activity and Mastercards. Earned wage access (EWA) draws, tip payouts (TPO) and transfers from the Fuego Card could be impacted. If you are experiencing any issues please try to use an alternate method of payment for this type of activity. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
- investigating Sep 03, 2026, 05:24 PM UTC
We are aware of an issue affecting Fuego activity and Mastercards. Earned wage access (EWA) draws, tip payouts (TPO) and transfers to MasterCard could be impacted. If you are experiencing any issues please try to use an alternate method of payment for this type of activity. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
- investigating Sep 03, 2026, 06:17 PM UTC
UPDATE: We are aware of an issue affecting Fuego activity. Earned wage access (EWA) draws, tip payouts (TPO) and transfers from the Fuego Card to payment cards are currently unavailable. Transfers to bank accounts and other transaction types are currently unaffected. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
- investigating Sep 03, 2026, 06:36 PM UTC
UPDATE: We are aware of an issue affecting Fuego activity. Earned wage access (EWA) draws and transfers from the Fuego Card to payment cards are currently unavailable. Transfers to bank accounts and other transaction types are currently unaffected. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
- investigating Sep 03, 2026, 06:49 PM UTC
UPDATE: We are aware of an issue affecting Fuego activity. Earned wage access (EWA) draws, tip payouts (TPO) and transfers from the Fuego Card to payment cards may be affected. Transfers to bank accounts and other transaction types are currently unaffected. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
- resolved Sep 04, 2026, 06:51 AM UTC
This incident has been resolved.