Fourth incident

ADVISORY - Fuego - Draw Errors

Resolved after 13 hours 29 minutes, affecting Fuego App, on September 3, 2026.

investigating Sep 03, 2026, 06:49 PM UTC

UPDATE: We are aware of an issue affecting Fuego activity. Earned wage access (EWA) draws, tip payouts (TPO) and transfers from the Fuego Card to payment cards may be affected. Transfers to bank accounts and other transaction types are currently unaffected. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.

Started: Sep 03, 2026, 05:22 PM UTC
Resolved: Sep 04, 2026, 06:51 AM UTC
Duration: 13h 29m
Detected by Pingoru: Sep 03, 2026, 05:22 PM UTC

Affected components

Fuego App

Update timeline

investigating Sep 03, 2026, 05:22 PM UTC

We are aware of an issue affecting Fuego activity and Mastercards. Earned wage access (EWA) draws, tip payouts (TPO) and transfers from the Fuego Card could be impacted. If you are experiencing any issues please try to use an alternate method of payment for this type of activity. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
investigating Sep 03, 2026, 05:24 PM UTC

We are aware of an issue affecting Fuego activity and Mastercards. Earned wage access (EWA) draws, tip payouts (TPO) and transfers to MasterCard could be impacted. If you are experiencing any issues please try to use an alternate method of payment for this type of activity. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
investigating Sep 03, 2026, 06:17 PM UTC

UPDATE: We are aware of an issue affecting Fuego activity. Earned wage access (EWA) draws, tip payouts (TPO) and transfers from the Fuego Card to payment cards are currently unavailable. Transfers to bank accounts and other transaction types are currently unaffected. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
investigating Sep 03, 2026, 06:36 PM UTC

UPDATE: We are aware of an issue affecting Fuego activity. Earned wage access (EWA) draws and transfers from the Fuego Card to payment cards are currently unavailable. Transfers to bank accounts and other transaction types are currently unaffected. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
investigating Sep 03, 2026, 06:49 PM UTC

UPDATE: We are aware of an issue affecting Fuego activity. Earned wage access (EWA) draws, tip payouts (TPO) and transfers from the Fuego Card to payment cards may be affected. Transfers to bank accounts and other transaction types are currently unaffected. We are currently in communication with our banking partner in an attempt to resolve this as quickly as possible and will keep this status updated as soon as there is more information available.
resolved Sep 04, 2026, 06:51 AM UTC

This incident has been resolved.

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