Fountain experienced a minor incident on August 12, 2026 affecting Worker Experience Platform, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Worker Experience Platform
Update timeline
- investigating Aug 12, 2026, 09:38 PM UTC
We’re currently experiencing degraded performance issues with Onboard workflow assignation. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
- identified Aug 12, 2026, 10:19 PM UTC
The issue has been identified. The team is working on releasing a fix.
- resolved Aug 12, 2026, 11:01 PM UTC
This incident has been resolved.