Fountain incident
Planned downtime - Fountain application in US-1 region ( web.fountain.com )
Fountain experienced a notice incident on October 4, 2025, lasting 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 04, 2025, 07:01 AM UTC
In order to better serve our customers, we will be conducting internal maintenance which will cause temporary downtime across our network in the us-east-1 region on Saturday, October 04th 2025 from 9:00AM UTC to 11:00AM UTC. During this window, Fountain platform on web.fountain.com will be briefly inaccessible. We apologize for any inconvenience this may cause.
- identified Oct 04, 2025, 07:01 AM UTC
We will be undergoing scheduled maintenance during this time.
- monitoring Oct 04, 2025, 07:19 AM UTC
The scheduled maintenance has been completed and we are monitoring the services
- resolved Oct 04, 2025, 07:29 AM UTC
The scheduled maintenance has been completed