Fountain incident

E-Verify Unavailable During U.S. Government Shutdown

Major Resolved View vendor source →

Fountain experienced a major incident on October 3, 2025 affecting Worker Experience Platform and Everify, lasting 16d 14h. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 07:19 PM UTC
Resolved
Oct 20, 2025, 09:53 AM UTC
Duration
16d 14h
Detected by Pingoru
Oct 03, 2025, 07:19 PM UTC

Affected components

Worker Experience PlatformEverify

Update timeline

  1. identified Oct 03, 2025, 07:19 PM UTC

    E-Verify is currently unavailable as a result of the U.S. federal government shutdown. This may impact customers using Fountain’s I-9 product. For full details and guidance, please see our blog post: https://www.fountain.com/posts/government-shutdown-e-verify-unavailable-i9-compliance

  2. monitoring Oct 09, 2025, 08:46 PM UTC

    E-Verify services have begun to recover, and functionality is gradually being restored. Our team is continuing to monitor performance and stability before confirming full resolution.

  3. resolved Oct 20, 2025, 09:53 AM UTC

    This incident has been resolved.