Fountain incident

Service Degradation: I-9 & W-4 Center Availability

Notice Resolved View vendor source →

Fountain experienced a notice incident on December 5, 2025 affecting Worker Experience Platform, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:13 AM UTC
Resolved
Dec 05, 2025, 09:18 AM UTC
Duration
4m
Detected by Pingoru
Dec 05, 2025, 09:13 AM UTC

Affected components

Worker Experience Platform

Update timeline

  1. monitoring Dec 05, 2025, 09:13 AM UTC

    We are currently observing issues accessing the I-9 and W-4 Centers. This appears to be caused by an upstream service disruption with our provider, Cloudflare.Our team is actively monitoring the situation and will provide updates as soon as they become available. We apologize for any inconvenience.

  2. resolved Dec 05, 2025, 09:18 AM UTC

    This incident has been resolved.