Fountain incident

Planned downtime - Fountain application in us-east-2 (us-2.fountain.com)

Notice Resolved View vendor source →

Fountain experienced a notice incident on December 14, 2025 affecting API and Dashboard and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2025, 08:00 AM UTC
Resolved
Dec 14, 2025, 08:38 AM UTC
Duration
38m
Detected by Pingoru
Dec 14, 2025, 08:00 AM UTC

Affected components

APIDashboardAnalyticsAWS us-east-2 regionWebhooksBackground Processing

Update timeline

  1. investigating Dec 14, 2025, 08:00 AM UTC

    In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network in us-2 region on Sunday, December 14th 2025 from 8am UTC to 10am UTC. During this time, the Fountain platform will be briefly inaccessible.We apologize for any inconvenience.

  2. identified Dec 14, 2025, 08:00 AM UTC

    We will be undergoing scheduled maintenance during this time

  3. monitoring Dec 14, 2025, 08:20 AM UTC

    The scheduled maintenance has been completed and we are monitoring the services

  4. monitoring Dec 14, 2025, 08:37 AM UTC

    The scheduled maintenance has been completed

  5. resolved Dec 14, 2025, 08:38 AM UTC

    The scheduled maintenance has been completed