Fountain experienced a minor incident on December 16, 2025 affecting Analytics, lasting 19h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Dec 16, 2025, 04:55 PM UTC
We are currently investigating an issue causing analytics data to not refresh as expected. During this time, analytics data may appear stale. Our team is actively working to identify the root cause and restore normal updates. We will share additional updates as they become available.
- identified Dec 16, 2025, 11:03 PM UTC
We have identified the issue impacting data refreshes and are actively working with a vendor to resolve it. We will provide another update as more information becomes available.
- resolved Dec 17, 2025, 12:04 PM UTC
This incident has been resolved.