Fountain incident

Worker Experience services are currently partially unreachable

Major Resolved View vendor source →

Fountain experienced a major incident on January 26, 2026 affecting Worker Experience Platform, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 01:10 PM UTC
Resolved
Jan 26, 2026, 02:04 PM UTC
Duration
54m
Detected by Pingoru
Jan 26, 2026, 01:10 PM UTC

Affected components

Worker Experience Platform

Update timeline

  1. investigating Jan 26, 2026, 01:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 26, 2026, 01:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 26, 2026, 02:04 PM UTC

    This incident has been resolved.