Fountain experienced a major incident on February 18, 2026 affecting Analytics, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- identified Feb 18, 2026, 04:41 PM UTC
Due to an issue with a third party vendor, analytics features may be temporarily interrupted.
- identified Feb 18, 2026, 04:43 PM UTC
We are working closely with the vendor to provide updates and restore functionality.
- monitoring Feb 18, 2026, 05:58 PM UTC
The provider has identified and resolved the issue. We are continuing to monitor performance.
- resolved Feb 18, 2026, 06:42 PM UTC
All analytics features are functioning properly and the incident has been resolved.