Fountain incident

Fountain Hire Go - Ongoing Service Issue

Notice Resolved View vendor source →

Fountain experienced a notice incident on February 19, 2026 affecting Hire Go / Assist, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 04:41 PM UTC
Resolved
Feb 19, 2026, 06:24 PM UTC
Duration
1h 42m
Detected by Pingoru
Feb 19, 2026, 04:41 PM UTC

Affected components

Hire Go / Assist

Update timeline

  1. investigating Feb 19, 2026, 04:41 PM UTC

    Due to an outage at an underlying core service provider (Clerk, providing authentication), Fountain Hire Go is momentarily unavailable. We are following the situation and will keep this page updated. Clerk status page: https://status.clerk.com/

  2. investigating Feb 19, 2026, 05:15 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 19, 2026, 06:04 PM UTC

    The 3rd party Auth provider outage has been resolved. We are monitoring services.

  4. resolved Feb 19, 2026, 06:24 PM UTC

    This incident has been resolved.