Ongoing Service Disruption Following Scheduled Maintenance

Update timeline

1. investigating Feb 21, 2026, 09:48 AM UTC

   Following the scheduled maintenance window, we encountered an unexpected issue during the database upgrade process. As a result, the Fountain Hire platform is currently experiencing service disruption beyond the planned window. The team is actively investigating and working toward resolution.

2. identified Feb 21, 2026, 10:16 AM UTC

   During the recent database upgrade, we identified an issue affecting Change Data Capture (CDC) processes. While the core application remains operational, certain downstream functionality and integrations may be impacted. The team is actively investigating and working to restore full system functionality.

3. resolved Feb 21, 2026, 11:17 AM UTC

   The issue affecting Change Data Capture (CDC) processes following the database upgrade has been resolved. All core functionality and downstream systems are now operating normally. We are continuing to monitor system performance to ensure stability. Thank you for your patience.