Fountain incident

Ongoing Service Disruption Following Scheduled Maintenance

Major Resolved View vendor source →

Fountain experienced a major incident on February 21, 2026, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2026, 09:48 AM UTC
Resolved
Feb 21, 2026, 11:17 AM UTC
Duration
1h 28m
Detected by Pingoru
Feb 21, 2026, 09:48 AM UTC

Update timeline

  1. investigating Feb 21, 2026, 09:48 AM UTC

    Following the scheduled maintenance window, we encountered an unexpected issue during the database upgrade process. As a result, the Fountain Hire platform is currently experiencing service disruption beyond the planned window. The team is actively investigating and working toward resolution.

  2. identified Feb 21, 2026, 10:16 AM UTC

    During the recent database upgrade, we identified an issue affecting Change Data Capture (CDC) processes. While the core application remains operational, certain downstream functionality and integrations may be impacted. The team is actively investigating and working to restore full system functionality.

  3. resolved Feb 21, 2026, 11:17 AM UTC

    The issue affecting Change Data Capture (CDC) processes following the database upgrade has been resolved. All core functionality and downstream systems are now operating normally. We are continuing to monitor system performance to ensure stability. Thank you for your patience.