Fountain experienced a minor incident on May 6, 2026, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 06, 2026, 04:25 PM UTC
Some Cue services may be slow or unavailable due to 3rd-party service disruption. Investigation is underway.
- identified May 06, 2026, 04:26 PM UTC
Our 3rd-party provider has identified the issue and working toward a resolution.
- identified May 06, 2026, 04:26 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 06, 2026, 04:35 PM UTC
Our 3rd party vendor has implemented a fix and we are monitoring the results.
- resolved May 06, 2026, 05:33 PM UTC
This incident is resolved
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