Fountain incident

Login Issues

Notice Resolved View vendor source →

Fountain experienced a notice incident on May 4, 2026, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 06:03 PM UTC
Resolved
May 05, 2026, 09:04 PM UTC
Duration
1d 3h
Detected by Pingoru
May 04, 2026, 06:03 PM UTC

Update timeline

  1. identified May 04, 2026, 06:03 PM UTC

    A subset of users have been experiencing failed login errors when attempting logins into the Fountain Platform. We have identified an issue with a 3rd party verification platform and are working toward a resolution.

  2. monitoring May 04, 2026, 09:09 PM UTC

    A fix has been implemented and we are monitoring logins.

  3. resolved May 05, 2026, 09:04 PM UTC

    This incident has been resolved.