Resolved after 18 hours 7 minutes, affecting Management Portal, on February 5, 2024.
The issue has been resolved and we are currently in the monitoring phase. Response times have returned to their typical values.
Affected components
Update timeline
- investigating Feb 05, 2024, 11:33 AM UTC
We are investigating an intermittent issue with the FortiSIEM Cloud Portal. Authentication process and data retrieval might take more than usual.
- investigating Feb 05, 2024, 01:22 PM UTC
Investigation is still ongoing. This issue affects only the Management portal, the service and instances are not affected.
- identified Feb 05, 2024, 09:56 PM UTC
The issue has been identified and engineering team is working on it.
- monitoring Feb 06, 2024, 03:55 AM UTC
The issue has been resolved and we are currently in the monitoring phase. Response times have returned to their typical values.
- resolved Feb 06, 2024, 05:41 AM UTC
This incident has been resolved.
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