FortiSASE incident

Vancouver - YVR-F2 Network Incident

Critical Resolved View vendor source →

FortiSASE experienced a critical incident on May 28, 2025 affecting Vancouver, Canada (YVR-F2), lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 07:30 PM UTC
Resolved
May 28, 2025, 10:11 PM UTC
Duration
2h 40m
Detected by Pingoru
May 28, 2025, 07:30 PM UTC

Affected components

Vancouver, Canada (YVR-F2)

Update timeline

  1. investigating May 28, 2025, 07:30 PM UTC

    A network issue has been identified at the YVR-F2 PoP and is currently investigated. Traffic has been automatically re-routed to other PoPs. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #360311.

  2. monitoring May 28, 2025, 07:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2025, 10:11 PM UTC

    This incident has been resolved.