FortiSASE experienced a minor incident on October 13, 2023 affecting Paris, France (PAR-F1), lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Paris, France (PAR-F1)
Update timeline
- investigating Oct 13, 2023, 03:25 PM UTC
We are currently investigating reports of the inability to provision within our Paris PoP. We apologize for any inconvenience this may cause. Existing instances remain unaffected. If you have any questions regarding this maintenance, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #84145.
- monitoring Oct 13, 2023, 05:06 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 13, 2023, 05:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 13, 2023, 05:17 PM UTC
This incident has been resolved.