FortiSASE incident

FortiSASE Portal - Reported SSO Authentication failures

FortiSASE experienced a notice incident on July 2, 2024 affecting FortiSASE Portal, lasting 13m. The incident has been resolved; the full update timeline is below.

Started: Jul 02, 2024, 07:16 PM UTC
Resolved: Jul 02, 2024, 07:29 PM UTC
Duration: 13m
Detected by Pingoru: Jul 02, 2024, 07:16 PM UTC

Affected components

FortiSASE Portal

Update timeline

monitoring Jul 02, 2024, 07:16 PM UTC

We are investigating reports of SSO Authentication issues impacting the FortiSASE portal (https://portal.prod.fortisase.com/). The issue has been escalated to the responsible team and is currently being investigated. We will provide updates as they become available. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #155165.
resolved Jul 02, 2024, 07:29 PM UTC

A fix has been implemented.